How Do I Contact American Airlines Colombia Customer Service?

While traveling with American Airlines from Colombia, the passenger may need to add special assistance with their ticket, but they did not have an idea about the procedure. You can contact the American Airlines Colombia Customer Service representative. They will provide you with help regarding your queries. There are so many numerous methods to reach the agent.

How Do I Call American Airlines Colombia Customer Service?

You can give a call at American Airlines Colombia phone number 508-5968 (Bogotá) o 01-800-9171-045 (Fuera de Bogotá). While making a call, it will be transferred to the computerized voice, and it will provide you the directions regarding the IVR options. In order to get your call connected to the customer service representative, you have to choose from the options as per mentioned below:

  • Dial the American Airlines Colombia phone number (+57) 508-5968.
  • Press 1 to choose the language.
  • Press 2 to book the flight ticket.
  • Press 3 to make the flight change.
  • Press 4 for baggage claim.
  • Press 5 to check the name change policy.
  • Press 6 for meals and drinks.
  • Press 7 to report the lost and found.
  • Press 9 to get the customer service representative on the line.

How Do I Chat With American Airlines Colombia Customer Service?

If you did not get the complete solution by calling at American Airlines Colombia Contact Number, then you can use the Chat with American Airlines option as a mode to contact. You can directly contact with the customer service representative. To start the chat, you need to obey the below-mentioned procedure:

How Do I Send an Email To American Airlines Customer Service?

American Airlines is perpetrated in giving the best solution to the passenger. To contact the customer support representative, you can use the send an email option. You need to go through the directions as per described below:

  • On the webpage of American Airlines: https://www.aa.com/homePage.do.
  • you will see the Help and Contact option. Click on that option.
  • Tap on the Email Us link.
  • Now you need to make a selection from the option as per your requirements.
  • You will get the form on the next tab. Type your details in the given sections and press the submit option.
  • The customer service representative will reach you within 5 to 7 business days.

How Do I Visit American Airlines Ticket Offices in Colombia?

If you want to add some other service to your ticket, then you can visit American Airlines Ticket Offices in Colombia at Clarion Bogota Plaza Hotel Calle 100 Nbr. 18A-30. The office timings are Monday to Friday at 9 AM to 6 PM and on Saturday from 9 AM to 1 PM. You can also send an email to the ticket office at colombiatsc@aa.com.


To contact the customer support agent, you can use the ways as mentioned above, and American Airlines will resolve all your issues and provide you with the finest solutions. You can also visit American Airlines’ official link to get more details.