How Do I Contact EasyJet Customer Service?
EasyJet is a low-cost airline based in Luton, England. It offers a premium range of services at an affordable cost to its guests and passengers. They have a friendly and hospitable customer service along with an equally approachable cabin crew.
However, if you have made a booking with EasyJet and you need some help or guidance, feel absolutely free to contact EasyJet customer service. The following write-up guides you through the process as to how you can contact EasyJet in various ways.
- Go to the official website of EasyJet from your web browser on a device of your choice
- Locate the customer service column, beneath which you need to click on the help tab
- Subsequently, you are redirected to a new page which is of Contact and Help.
- Navigate to the bottom of the page, where you find the EasyJet phone number.
- To see the phone number +34 93 6410000 of EasyJet, you have to click on View local telephone numbers.
- After that, choose the country you belong to and dial the corresponding number on your phone
- Once connected, you need to choose a language in which you can speak and understand.
- The automated voice assistant then gives out the various menu options starting from one to nine.
- Choose the one which suits your requirements.
- After that, you need to further select sub-options as and when prompted by the IVR.
- Then lastly, you are connected to the customer service representative.
- Once you are on the line, try to speak in a tone, which is clearly audible to the representative.
- Next, the thing which you can do is to keep all your travel documents together, in case you need it, while you are on the call with the representative.
- Also, do not forget to keep a pen and paper, to jot down points which can prove to be useful for you later on, while speaking with the representative.
- Once you are on the line, the representative first asks you some questions for verification purposes only. Then he goes on to ask you what your issue is.
- After that, convey your message to the representative.
- Wait for the representative to process the information which you have given.
- Usually, after a couple of minutes, he/ she provide you with the resolution.
- If you are satisfied with it, you can go ahead and disconnect the call.
- If not, escalate the issue to a senior executive.
Via Live Chat
- EasyJet has provided another way of contacting them, which is through Live Chat
- EasyJet live chat option can be accessed through the website of airline.
- All you have to do is to go to the official webpage of EasyJet.
- Locate the customer service page and click on it.
- Choose the Live Chat option, and a pop-up window opens in the far right corner of the screen.
- You need to enter the details as and when prompted by the live chat agent, and then they provide you with an instant resolution.
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