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How Do I Contact EasyJet Customer Service?

EasyJet is a low-cost airline based in Luton, England. It offers a premium range of services at an affordable cost to its guests and passengers. They have a friendly and hospitable customer service along with an equally approachable cabin crew.

However, if you have made a booking with EasyJet and you need some help or guidance, feel absolutely free to contact EasyJet customer service. The following write-up guides you through the process as to how you can contact EasyJet in various ways.

Via Phone-

  1. Go to the official website of EasyJet from your web browser on a device of your choice
  2. Locate the customer service column, beneath which you need to click on the help tab
  3. Subsequently, you are redirected to a new page which is of Contact and Help. 
  4. Navigate to the bottom of the page, where you find the EasyJet phone number.
  5. To see the phone number +34 93 6410000 of EasyJet, you have to click on View local telephone numbers.
  6. After that, choose the country you belong to and dial the corresponding number on your phone
  7. Once connected, you need to choose a language in which you can speak and understand.
  8. The automated voice assistant then gives out the various menu options starting from one to nine. 
  9. Choose the one which suits your requirements. 
  10. After that, you need to further select sub-options as and when prompted by the IVR.
  11. Then lastly, you are connected to the customer service representative.
  12. Once you are on the line, try to speak in a tone, which is clearly audible to the representative.
  13. Next, the thing which you can do is to keep all your travel documents together, in case you need it, while you are on the call with the representative.
  14. Also, do not forget to keep a pen and paper, to jot down points which can prove to be useful for you later on, while speaking with the representative.
  15. Once you are on the line, the representative first asks you some questions for verification purposes only. Then he goes on to ask you what your issue is.
  16. After that, convey your message to the representative.
  17. Wait for the representative to process the information which you have given.
  18. Usually, after a couple of minutes, he/ she provide you with the resolution.
  19. If you are satisfied with it, you can go ahead and disconnect the call.
  20. If not, escalate the issue to a senior executive.

Via Live Chat

  1. EasyJet has provided another way of contacting them, which is through Live Chat
  2. EasyJet live chat option can be accessed through the website of airline. 
  3. All you have to do is to go to the official webpage of EasyJet.
  4. Locate the customer service page and click on it.
  5. Choose the Live Chat option, and a pop-up window opens in the far right corner of the screen.
  6. You need to enter the details as and when prompted by the live chat agent, and then they provide you with an instant resolution.
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