Change Country & Currency

  • Country Flag USD EN

How Do I Get a Person at British Airways?

British Airways is the second-largest airline in the United Kingdom, in terms of its number of aircraft and passengers flown. It has its headquarters in London, England, and its main hub is nearby Heathrow Airport.

You can get in touch with the British Airways customer service representative at 1-800-247-9297 (Call From USA), 1 877-767-7970 (Refund Request-USA), +44 208 707 4463 (Call From UK), +44 786 002 2933 (Text From UK), If you have any queries about your flight booking or reservations or anything to do with your itinerary.

British Airways Customer Service Opening Hours For USA

British Airways has provided fixed timings to contact British Airways customer service. The customer service hours go from 7 am to 1 am daily. You can make a call to them within this period, and this time is in accordance with Eastern Standard Time.

British Airways Customer Service Opening Hours For The UK

If you want to contact British Airways from the UK, before you travel or want to make changes, call 0344 493 0787 and select Option 1 (charged at local rate), from 07:30 to 20:00 daily.

How Do I Speak to Someone at British Airways in the UK?

Call our 24-hour UK helpline at +44 208 707 4463.

You can send a text on this number: +44 786 002 2933

This is the OTA phone number: +44 204-571-0765

Make a new booking or check prices for flights: 0344 493 0787

Changes to an Existing Flight Booking: 0344 493 0787

Group Travel Bookings: 0344 493 0765

Refunds for Flight Bookings: 0344 493 0787

How Do I Speak to Someone at British Airways in the US?

You can Call on This Number for Customer Service: 1-800-247-9297

Call For Refund Request of an Electronic Ticket: 1 877-767-7970

Bronze, Silver, and Gold Executive Club Members: 1 800 452 1201 (from the USA)

Get Help with Your Delayed Baggage: 1-800-828-8144

How Can I Get Help from British Airways Customer Service?

  • Go to the official website of British Airways.
  • Get the British Airways USA phone number
  • Dial British airways customer service phone number:1 800-247-9297 (Customer Service), 1-877-767-7970 (Refund Request), +44 208 707 4463 (UK Customer Service) or +44 786 002 2933 (UK Text Helpline).
  • Once you dial 1 800-247-9297 British Airways phone number, you are taken through the various options prompted by the IVR.
  • Before you get connected to customer service through this number, make sure you have all the documents in front of you so that it serves as a ready reckoner.

How Do I Contact British Airways Customer Service via Email?

There is another option of reaching British Airways, which is through an email form.

  • You need to go to the official website.
  • Click on the Assistance tab, where a drop-down appears. Click on the contacts and FAQs tab.
  • You are redirected to a new page, where you find the Contact Information tab below on the page.
  • Under the Contact Information tab, click on the All other Enquiries tab
  • A drop-down shows you the email option along with telephone numbers and addresses.
  • Click on the email form, after which you are redirected to a page that asks you to submit your details under the Email Us option.
  • Fill in all the necessary details like your BA reference number, email address, and name, along with the flight details. Lastly, you need to enter your query in the description box.

Through the methods mentioned above, you can reach British Airways, through its impeccable customer service.

How Do I Contact British Airways For a Refund?

British Airways is fully committed to helping each of its passengers enjoy the best possible experience, wherever they might be traveling. This article sets out the information that you can expect when traveling with British Airways and the relevant information on how they can help, should things not go according to plan.

British Airways is one of the best brands in the aviation industry. One expects the best from their side. Let us find out how you can Contact British Airways for a refund. Kindly follow the steps mentioned below.

How Do I Contact British Airways Customer Service via Phone For a Refund?

  • Dial the British airways refund phone number at 1-877-767-7970.
  • Once you are connected, choose a preferred language.
  • The IVR gives you menu options.
  • Select the option related to Refunds.
  • Once you connect with a representative, you can discuss the issue related to refunds with them.

Therefore, this is how you can connect through phone support with British Airways. If you feel you require further clarity on the issue of Refund, you can do so through the live chat option. Kindly follow the steps mentioned below.

Contact British Airways For Refund.

Through the above procedure, you can connect with a live chat agent. However, if you feel you need further assistance concerning Refunds, you can avail of the email support of British Airways.

How Do I Contact British Airways via Email?

  • Go to the British Airways website: (
  • Locate the customer service tab and click on the email support icon.
  • As you do so, the email address gets displayed on the screen.
  • When dropping an email, keep in mind that you can explain your Refund issue in detail.
  • Also, depending on the complexity of the Refund issue, that much time might be taken by the Airline; therefore, having patience here is the key.

Therefore, this is how you can contact the British Airways refund helpline number and get your issue sorted with respect to Refunds. Also, do not forget to give your feedback on your experience with the agent on their web portal.

How Do I Contact British Airways for Change Flight?

As a passenger, you may require to change your flight for some reason that is out of your scope. Keeping this aspect in view, British Airlines has put forth several methods by which a passenger can make changes to the flight. You can contact at British Airways phone number for flight change regarding date or time or others. Or you can choose to follow the given steps to change your flight through the online method.

  • Firstly you need to go to the official site of British Airways
  • Here you need to click on the Manage option given at the top of the homepage
  • Here you need to enter the Booking Reference and your last name
  • Select the flight you need to change
  • Here the flight details will appear to you.
  • Please scroll down and hit the cancel button
  • Confirm and submit

Methods of Reaching British Airways Customer Service for Flight Change

There are other methods too through which you can make changes to your flight with British Airways. Different methods ensure that no congestion or heavy traffic occurs in one way so that the functions do not hamper. Here are those methods explained below:

Phone Call:- British Airways flight changes can be made through phone calls. You must make a phone call at the British Airways flight change phone number, 1-800-247-9297. Dial the number on your device and connect the call. You can cancel by following the IVR menu or get associated with one of its live agents, who will change the flight on your behalf. The IVR is:

  • Press 1 to make new bookings
  • Press 2 to know the flight status
  • Press 3 to make changes to your flight. 
  • Or you press * if you need assistance from one of the live agents of British Airways.

Live Chat:- Live Chat is another convenient way which helps you in connecting with a live virtual agent who can help you change your flight. You can also ask them to call you back on this live chat session. You can follow these steps to connect with the Airline through live chat.

  • Browse the Original British Airways site.
  • Click on Information
  • Go to the Help and Contacts section
  • Reach the Contact page
  • You can click on the Start Chat option given in the right below the corner of the screen.
  • As you click, the chat box opens
  • Now you can write your query or request regarding flight change
  • Hit the send button
  • You will get instant responses. Proceed with the chat as per your requirements.

WhatsApp Support:- Social media is at its peak and used by users worldwide; hence British Airways also allows all its customers to contact them through WhatsApp. You can converse with a live virtual Airline agent on WhatsApp and resolve your issue. The steps to connect through WhatsApp are as follows:

  • Visit British Airways' official site
  • Go to Contact Us page
  • Here you will see their WhatsApp number or QR code
  • Dial or scan the code and get connected
  • Start the chat process further.

British Airways United States Helpline Phone Number


Phone Number

New Booking


For Changes


British Airways Holidays


British Airways Refund


Delayed Baggage


British Airways United Kingdom Helpline Phone Number


Phone Number

United Kingdom

 +44 208 707 4463

Text Helpline

+44 786 002 2933

New Booking

0344 493 0787

Booking Changes

0344 493 0787

Special Meals

0344 493 0787

Check Your Flight Status

0344 493 0765

Refund for Flight Booking

0344 493 0787

Delayed Baggage

0344 493 0785

Traveling with Disability

0800 408 1100

Phone Call Us: 44 204-571-0765click to call
By using our website, you acknowledge that you have read and understand our cookies policies so we can provide you with the best possible web experience. Accept & Continue