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22/05/2021

Have Queries Regarding Cathay Pacific Bookings? Here's How You Can Seek Assistance 

Cathay Pacific is a flag carrier airline in Hong Kong that provides travelers with the best travel services to various locations. And to make it easier for travelers to book and manage their reservations, the airline has introduced various online and offline services that one can pick as per their requirements. 

Further, for the travelers who are flying with Cathay Pacific for the first time and have certain queries regarding the airline procedures and policies, they are offered customer support services that one can opt to get their queries resolved in time. 

How To Seek Assistance From Cathay Pacific Over a Phone Call?

For the travelers who are willing to seek prompt assistance from the customer service at Cathay Pacific, they can dial the Cathay Pacific phone number and seek assistance for queries and issues. 

  1. For phone call assistance, the traveler needs to dial 1 (800) 233-2742 the support number.
  2. Then, wait for the IVR and pick a preferred option to seek assistance.
  3. After that, the traveler will be assigned a representative that will offer the required help to the traveler to manage their bookings. 
  4. For Green/ Silver/ Gold: +800 2747 5500, 24 hours a day, 7 days a week
  5. For Diamond: +800 2747 3888, 24 hours a day, 7 days a week

Services that one can seek over a phone call assistance:

  1. Assistance for booking and managing the reservations
  2. Details about certain airline policies and procedures
  3. Information regarding the Marco plan and other related policies
  4. Details on the ongoing offers and policies 
  5. And details about the travel requirements

Alternative Ways To Contact Cathay Pacific Airlines 

1) Chat assistance

For travelers who have failed to contact customer service over the phone call and looking for alternative ways to reach out to the airline representative, can opt for Cathay Pacific live chat service by following the instructions mentioned below:

  1. For this live chat process, the traveler needs to visit the official airline website.
  2. Then, click on the Contact us tab and proceed with the process. 
  3. Further, in the contact options, the traveler can opt for the WhatsApp service for the live chat session.
  4. Then, one can send a message explaining their concern and queries and proceed with the process. 
  5. Further, the assigned representative will offer travelers the required assistance and help to plan out their trip with Cathay Pacific. 
  6. Contact us via WhatsApp at +852 2747 2747

2) Fill up the feedback form

Also, the travelers are offered another option to contact Cathay Pacific customer service includes the feedback form. Here, the traveler can explain the issue they are facing or queries that they wish to resolve. Further, the traveler can submit the same and manage their bookings in time. 

Thus, this is the complete information on how one can reach out to Cathay Pacific for assistance and manage their bookings in time without any worries. 

Phone Call Us: +1-805-308-7232 click to call
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