Contact Lufthansa From Frankfurt

Lufthansa is one of the major airlines operating globally. If you need to contact Lufthansa in Frankfurt, it's quite simple. The airline has a huge network of customer support teams you can contact from anywhere. Besides reaching out to Lufthansa customer service in Frankfurt, you can contact the airline as a customer or business partner. You can call the Germany hotline at +49(0) 69 867 99400 or the local phone number +49 69 86 799 799 to contact the Lufthansa Customer support team.

You can make a call on the Lufthansa customer service number in Frankfurt, follow a few instructions, and speak to the live agent anytime. In addition to that, you can also contact Lufthansa via other options like chat, email, social media, etc., available on the support page to contact the airlines.

Services Offered by The Lufthansa Customer Service

The Lufthansa support team provides impeccable services to make the passenger's journey beautiful and comfortable. Here you can check out the list of a few of them mentioned below for your reference.

  • Handles with flight reservation and ticket sales
  • Information and booking on Miles loyalty program
  • Manage special requests, including advance seat reservations, special meals, mobility assistance
  • Assist you with check-in procedures
  • Provide inflation about lunges airport dayrooms, baggage service like unaccompanied minors, guide service, etc
  • The support team assists miles and more program members with miles accumulation and account maintenance.
  • Operates customer feedback handling

Lufthansa Customer Service Opening Hours for Frankfurt

  • Lufthansa provides 24/7 hours of support to its customers in Frankfurt if you contact them locally. Besides, if you contact via hotline number in Frankfurt, the working hours are:-

         Monday –Friday: 08.00–22.00 hours

  • For the Lufthansa internet service center, you can contact the airline

         Monday - Friday: 07:30 - 22:00

         Saturday - Sunday & Holiday: 10:30 - 19:00

Lufthansa Contact Numbers

  • To contact Lufthansa for upcoming trips and other details, you can call on hotline number +49(0) 69 867 99400
  • To contact Lufthansa for local support, you can call on +49 69 86 799 799
  • Besides, If you wish to know about Lufthansa phone numbers for different regions, you can visit the support page of the airline.

Methods to Reaching The Lufthansa Customer Service

Here you can find out all the methods to contact Lufthansa customer service. You can access these by visiting the customer support page of Lufthansa online.

 Phone Call 

  • Dial the Lufthansa customer care number +49 69 86 799 799.
  • You can let the call connect and then choose the best options from IVR.
  • Press 1 To get Lufthansa flight arrival and departure-related support.
  • Press 2 For new booking or general fare inquiries
  • Press 3 To modify or ask a question related to an existing booking.
  • Press 4 If you are a travel agency.
  • Press 5 for miles, have more blue card holders, want to make miles and more reservations, or need miles and more information.
  • Press 6 if you are miles and more frequent passengers have the Silver card
  • Press 7 if you are miles and more senator members have a Gold card

The options above will connect you to the live person in the concerned departments; choose the most appropriate one. Now once you get a live agent option, select that and wait on call, After the live agent is available, you can share your issues and concern to get the best solution.

 Live Chat 

To connect via Lufthansa live chat option, go to the customer support page of Lufthansa first.

  • You will find a chat icon at the bottom right; open it
  • Click on the start chat button and select the most appropriate link
  • You will get a self-explanatory instruction in front of you; follow that
  • If you don't get a satisfactory reply, type 'live agent.'
  • Answered a few questions, and soon you will be able to connect with the Lufthansa agent

WhatsApp Chat

You can also connect to the Lufthansa WhatsApp support team via WhatsApp to get help with common queries.

  • Go to the help and support page of Lufthansa to access all contact information
  • You can find out WhatsApp icon; click on it
  • Scan the code to connect with the Lufthansa team
  • You can type your message and follow the screen instruction to share your concern.

Email Help

Share your feedback, concern, complaint, etc., using the Lufthansa Email support option available on the website.

  • On the support page of Lufthansa, select your country and get contact information.
  • Compose an email and use the email id of Lufthansa available on the support page
  • You can share the email once it is ready and wait for 24-48 hours to receive a response.

 Social Media 

  • Like other airlines, Lufthansa is available on almost every social media handle.
  • You can visit the social media links on the Lufthansa website to share any direct message and comment.
  • The support team at Lufthansa is 24/7, ready to deal with your queries, and it takes around 1-2 hours to resolve your issues.