Aeromexico Refund Policy

Aeromexico is one of the top airlines in Mexico. The airline is known for its seamless services and customer-friendly policies. The reason, if you cannot board your Aeromexico flight, you can always cancel the flight and apply for a refund. To know How to get a refund from Aeromexico? Read the detailed information given below. However, before you apply for a refund, you must go through the Aeromexico refund terms and conditions below.

Aeromexico Refund–Terms and Conditions

  • Per the Aeromexico 24-hour refund policy, if you cancel your flight within 24 hours of booking, you will be entitled to a full refund. To avail of this policy, you should make the reservation seven days before departure.
  • The 24-hour policy is applicable for both the ticket type is refundable and non-refundable
  • After the 24 hours pass, you will not get a refund against a non-refundable ticket, and for a refundable ticket, you will have to bear the cancellation fee.

Once you go through the terms and conditions above, you can follow the instructions below to get a refund from Aeromexico.

Getting a Refund from Aeromexico Airlines

If you have canceled your flight with Aeromexico, you can apply for a refund anytime before the departure. Here you can go through the step-by-step information below to get a refund.

  • A step-by-step guide to getting a refund.
  • First, you can open any browser and visit the Aeromexico official website.
  • Now locate the manage your trips section on the homepage and click on it.
  • Enter the reservation number and last name to find your trip details, and select the trip you want to cancel.
  • Go to the options change/cancel the flight and follow the instructions to complete the cancellation process.
  • Now, open the refund page of Aeromexico and locate the refund request form.
  • Fill in the form and click on submit button.
  • Now the reservation department of Aeromexico Airlines will review your refund request form and check it thoroughly.
  • They will process the refund if they find that you are eligible for the refund.
  • Depending on the original payment mode, it takes 7-20 business days to get a refund. It's Seven days for debit/credit cards and twenty days for Cash/Cheque.

How to get a refund from Aeromexico? The above process will help you to get a refund. Apart from this, you can always speak to the Aeromexico representative if you have any issues or take more time.