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25/11/2021

Aeromexico is one of the top airlines in Mexico. The airline is known for its seamless services and customer-friendly policies. Due to some reason, if you cannot board your Aeromexico flight, you can always cancel the flight and apply for a refund. To know about How to get a refund from Aeromexico? Read the detailed information given below. However, before you apply for a refund, you must go through the Aeromexico refund terms and conditions below.

Aeromexico Refund – Terms and Conditions

  1. As per the Aeromexico 24 hour refund policy, if you cancel your flight within 24 hours of booking, you will be entitled to get a full refund. To avail of this policy, you should make the reservation seven days before the departure.
  2. The 24-hour policy is applicable for both the ticket type that is refundable and non-refundable
  3. After the 24 hours pass, you will not get a refund against a non-refundable ticket, and for a refundable ticket, you will have to bear the cancellation fee.

Once you go through the terms and conditions above, you can follow the instructions below to get a refund from Aeromexico.

Getting a Refund from Aeromexico Airlines

If you have canceled your flight with Aeromexico, you can apply for a refund anytime before the departure. Here you can go through the step-by-step information below to get a refund.

  1. A step-by-step guide to getting a refund
  2. At first, you can open any browser and visit the Aeromexico official website.
  3. Now locate the manage your trips section on the homepage and click on it.
  4. Enter the reservation number and last name to find your trip details, select the trip you want to cancel 
  5. Go to the options change/cancel the flight and follow the instructions to complete the cancellation process.
  6. Now, open the refund page of Aeromexico and locate the refund request form.
  7. Fill in the form and click on submit button.
  8. Now the reservation department of Aeromexico airline will review your refund request form and check it thoroughly.
  9. If they find that you are eligible for the refund, they will process the refund.
  10. Depending on the original payment mode, it takes 7-20 business days to get a refund. It's Seven days for debit/credit card and twenty days for Cash/Cheque.

How to get a refund from Aeromexico? The above process will help you to get a refund. Apart from this, if you have any issues or take more time, you can always speak to the Aeromexico representative.

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