Aeromexico is one of the top airlines in Mexico. The airline is known for its seamless services and customer-friendly policies. Due to some reason, if you cannot board your Aeromexico flight, you can always cancel the flight and apply for a refund. To know about How to get a refund from Aeromexico? Read the detailed information given below. However, before you apply for a refund, you must go through the Aeromexico refund terms and conditions below.
Aeromexico Refund – Terms and Conditions
- As per the Aeromexico 24 hour refund policy, if you cancel your flight within 24 hours of booking, you will be entitled to get a full refund. To avail of this policy, you should make the reservation seven days before the departure.
- The 24-hour policy is applicable for both the ticket type that is refundable and non-refundable
- After the 24 hours pass, you will not get a refund against a non-refundable ticket, and for a refundable ticket, you will have to bear the cancellation fee.
Once you go through the terms and conditions above, you can follow the instructions below to get a refund from Aeromexico.
Getting a Refund from Aeromexico Airlines
If you have canceled your flight with Aeromexico, you can apply for a refund anytime before the departure. Here you can go through the step-by-step information below to get a refund.
- A step-by-step guide to getting a refund
- At first, you can open any browser and visit the Aeromexico official website.
- Now locate the manage your trips section on the homepage and click on it.
- Enter the reservation number and last name to find your trip details, select the trip you want to cancel
- Go to the options change/cancel the flight and follow the instructions to complete the cancellation process.
- Now, open the refund page of Aeromexico and locate the refund request form.
- Fill in the form and click on submit button.
- Now the reservation department of Aeromexico airline will review your refund request form and check it thoroughly.
- If they find that you are eligible for the refund, they will process the refund.
- Depending on the original payment mode, it takes 7-20 business days to get a refund. It's Seven days for debit/credit card and twenty days for Cash/Cheque.
How to get a refund from Aeromexico? The above process will help you to get a refund. Apart from this, if you have any issues or take more time, you can always speak to the Aeromexico representative.
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