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27/05/2021

How Do I Talk to Lufthansa Customer Service?

Are you planning to fly via Lufthansa Airlines? Are you looking out for the methods that you can avail of to get in touch with the customer service executive? You are at the most appropriate place to catch all the relevant information. Customer service is really an important aspect when it comes to the customers planning a journey with any respective airline.

A customer must always note the transparency shown by the customer service in the mediums that they offer to the flyer about being in touch with them. So in this article, you are going to read about all the possible methods by which you can take assistance from Lufthansa customer service. Below are the points, you will read about the possible virtual methods to take assistance from the executives at Lufthansa Airlines in the contact us section of Lufthansa Airlines, you can simply find out the options to contact the concerned executives.

Speak To a Live Person at Lufthansa Customer Service

  • The first method that will be displayed on your screen will be Lufthansa live chat. In this method, you are free to put down a query in the given spaces so that the executive can revert you with the solutions of the same. It is a spontaneous method to take assistance from Lufthansa Airlines customer service.
  • Dial Lufthansa customer service number 1-800-645-3880 or 1-660-645-3880 (USA), +44 371 945 9747 (UK), +61-283-499-694 (AUS), +1-800-102-5838 listen IVR and follow instructions.
  • If you have enough patience to wait for 24 hours to get the assistance, then you can avail yourself of this method of email support facility in which you can drop an email (impressum_de@lufthansa.com) to the concerned executive so that they can revert you back within 24 hours of reviewing your application on the official mailing address of the respective airlines.

These are all the methods that you can use to take assistance from the concerned executive at Lufthansa customer service. In this manner, you can take the required assistance from the dedicated officials so that you don't have to face any hustle during your travel.

Before everything else, you must know the aspects where the customer service officials will entertain the customers about their queries.

Aspects of Assistance Taken Care of by The Customer Service Officials at Lufthansa

Here is a list of all the aspects that you can take assistance from the customer service officials at Lufthansa:

  • Cancellation and refund policy.
  • Baggage allowance.
  • Any changes in the flight schedules?
  • Details regarding the online check-in procedure.

There is much more to add to the list. Once you plan your visit: https://www.lufthansa.com/is/en/help-and-contact, you can directly contact the customer support official to get any kind of assistance from them. Now that you know the aspects, it is time you read about the possible modes of communication in virtual methods so that you can reach out to the officials easily.

How Do I Contact Lufthansa for a Refund?

Lufthansa airlines reservations can be made online via the official website. If you need to cancel your flight reservation with the airline, you can do so via the official website. Refunds are generated by the airline, and there are certain things that travelers can resort to filing for refunds at the airline.

Refunds are available for Lufthansa flights, and travelers can communicate with the customer service department to get timely refunds for the flight cancellation with the airline. If you have successfully canceled your flight ticket, you can raise a refund request for the unused part of your ticket. If applicable, the refund amount is calculated after vital deduction, and the remaining balance is credited to your original payment source.

Let us consider Lufthansa's entire refund process for a better refund experience. A few frequently asked questions will surely help eradicate refund-related doubts and concerns. All you need to do is stick to this space until the end to find the unnecessary details.

How Do I Get a Refund From Lufthansa via Phone Call

Travelers can stick to the below-mentioned step-by-step guide to get refunds for their flight reservation via the Lufthansa helpline number for a refund released by the airline to render support and help.

Passengers can dial Lufthansa's phone number: 1 800-645-3880 listed on the website under the contact us option on the page to get refund-related assistance. Consumers can stick to the below-mentioned steps to connect to a customer service executive at the earliest.

  • Dial the Lufthansa phone number 1 800-645-3880 or 1-660-645-3880 for a refund, and you will hear an automated voice on the call.
  • Select an appropriate prompt to get dedicated help with Lufthansa refunds.
  • Press 1 for reservations.
  • Press 2 for baggage.
  • Press 3 for cancellations.
  • Press 4 for refunds.
  • Press 5 for another query.
  • Press # for the Main menu.

Passengers can select option 4 to know more about the refund status, and if you need to speak with someone from the customer service department at Lufthansa, you can select option 5. This will connect you with someone from the Lufthansa customer service support team. Once your call is connected by dialing the Lufthansa refund phone number, you will get instant assistance and support with your flights, reservations, cancellations, refunds, baggage, etc.

How To Get Refunds at Lufthansa via The Website?

Travelers can file online refunds at the airline by visiting the official website to get instant help and support. Stick to the below-mentioned steps for Lufthansa online refund:

  • Open the official website and navigate to the refunds and cancellation section on the homepage.
  • Select the refunds option on the page, and a new page will [pop up on the screen].
  • Select the refund request form option on the page, and you will have to fill in the details of the refund request form.
  • Hit the submit option to file the refunds at Lufthansa.

Once you have submitted the refund request form, you will receive a notification from the customer service department at the airline. Travelers will get a refund reference number. Keep it handy for future purposes.

How Do I Contact Lufthansa For a Flight Change

If you wish to make changes to your flight or change flight, you will have to be sure that you must use the manage booking tab in the online process. You will execute the procedure quite quickly and conveniently because it is the finest and fastest medium through which you will execute flight changes on Lufthansa airlines. But if you cannot perform flight changes online, you can use Contact Lufthansa for flight changes because the online process is sometimes stuck as the official site gets unofficial bugs, or you won’t be able to work with the online system. So in such a matter, you should contact a customer care representative by using the official phone number.

Steps To Contact Lufthansa Airlines Customer Service for Flight Change

  1. First, you need to visit the official website of Lufthansa airlines
  2. After that, navigate the contact or help us option
  3. Then get to the contact page and there, enter your requirement and click on the search button
  4. Now, you will have contact number details
  5. Next, from here, you will have to choose the contact number for the reservation team
  6. Dial The Lufthansa phone number: 1-800-645-3880 or 1-660-645-3880 and press 1 or 2 to select the preferred language;
    • Press 1 for other general queries
    • Press 2 to manage to book
    • Press 3 for flight change or seat upgrade,
    • Press 4 for flight cancellation or rescheduling
    • Press 5 to speak with the reservation customer care representative
    • Press 0 to listen to the previous menu once again.

Therefore, by following these points as mentioned above in step by step manner, you can learn about Lufthansa phone number for flight change, and to fetch more information then, you can use the online chat option or email services as these are the other best variants by which you might get more guidance and assistance from the Lufthansa airlines customer service agent, but these options must be used as secondary if you are not able to connect via phone or your problem haven’t resolved over the phone.

Lufthansa Worldwide Customer Service Hotlines

Europe

Country

Phone Number

Opening Days

Opening Hours

Germany

+49 (0) 69 867 99400

Mon -  Fri

08:00 - 22:00

Austria

+43 (0) 120 609 2773

Mon -  Fri

08:00 - 22:00

Switzerland

+41 (0) 22 761 4522

Mon -  Fri

08:00 - 22:00

Spain

+34 (0) 910 900 700

Mon -  Fri

08:00 - 22:00

Italy

+39 (0) 2999 539 20

Mon -  Fri

08:00 - 22:00

France

+33 (0) 387 130 113

Mon -  Fri

08:00 - 22:00

Luxembourg

+352 (0) 34 2080 8063

Mon -  Fri

08:00 - 22:00

Belgium

+32 (0) 2620 0888

Mon -  Fri

08:00 - 22:00

Netherlands

+31 (0) 70 770 9396

Mon -  Fri

08:00 - 22:00

United Kingdom

+44 (0) 151 237 3300

Mon -  Fri

08:00 - 21:00

Denmark

+45 (0) 433 14 889

Mon -  Fri

08:00 - 22:00

Norway

+47 (0) 230 249 69

Mon -  Fri

08:00 - 22:00

Finland

+358 (0) 972 522 134

Mon -  Fri

08:00 - 23:00

Greece

+30 (0) 21 11986230

Mon -  Fri

08:00 - 23:00

America

Country

Phone Number

Opening Days

Opening Hours

USA

+1954 635 4549

Mon -  Fri

02:00 - 16:00 (East)

Canada

+1514 673 7286

Mon -  Fri

02:00 - 16:00 (East)

Asia and The Middle East

Country

Phone Number

Opening Days

Opening Hours

Israel

+972 (0) 3 927 2021

Mon -  Fri

08:00 - 23:00

Singapore

+65 (0) 66 228 401

Mon -  Fri

12:00 - 05:00

Japan

+81 363628114

Tue - Thur

14:00 - 17:00

South Korea

+82 23 48 31049

Tue - Thur

14:00 - 17:00

India

000800 4407 031

Mon - Fri

12:30 - 02:30

Australia and Oceania

Country

Phone Number

Opening Days

Opening Hours

New Zealand

+64 (0) 996 610 61

Mon -  Fri

20:00 - 10:00

Australia

+61 (0) 280 989 008

Mon -  Fri

18:00 - 08:00

Israel

+972 (0) 3 927 2021

Mon -  Fri

08:00 - 11:00

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