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20/08/2021

How Do I Call KLM Customer Service?

KLM Dutch airline is the flag carrier of the Netherlands. It is becoming the customer's choice day by day. Sometimes it is seen customers may feel the need to contact KLM customer service for various queries or issues that can be related to a refund or rescheduling or booking, etc. So in keeping view of this need, KLM provides various modes that will help customers in reaching KLM customer service.

What Are The Hours for KLM Customer Service?

This is the opening hours of KLM airlines, Apply for a refund or to the check status of an existing refund request, call 1 800-618-0104, M-F 9:00 am-5:00 pm ET.

How Do I Talk To a Live Person at KLM?

Via Phone- Many Customer wants to get in touch with the customer service of KLM airlines they can connect via phone which is known to be the preferable mode by customer. Customers can dial 1-800-618-0104 or 1-605-991-0104 the KLM Airlines phone numbers given on the official website. Now the customer needs to follow the IVR steps from the menu.

  • Dial KLM Airlines phone numbers: 1-800-618-0104 (Reservation), Follow the given IVR.
  • Press: 1- Flight reservation.
  • Press: 2- Change the existing reservation.
  • Press: 3- Baggage policy.
  • Press: 9- Speak to a live person at KLM.

KLM Airlines Phone Numbers

Call Center

Phone Number

Opening Days

Opening Hours

Travel Agencies Call Center

+57-601-508-6757

Monday - Friday

09:00 AM - 06:00 PM

Group Call Center

+57-601-508-6758

Monday - Friday

09:00 AM - 01:00 PM

Air France Call Center

+57-601-508-6752

Mon - Friday

Saturday - Sunday

08:00 AM - 08:00 PM

09:00 AM - 05:00 PM

KLM Call Center

+57-601-508-6754

Monday - Friday

Saturday - Sunday

08:00 AM - 08:00 PM

09:00 AM - 05:00 PM

Flying Blue Call Center

+57-601-508-6756

Monday - Friday

Saturday - Sunday

08:00 AM - 08:00 PM

09:00 AM - 05:30 PM

How Do I Chat with KLM?

KLM Airlines provides the option of live chat so that the customers can easily chat with KLM Airlines live chat option where online assistants are available. They have a live chat option that is 24*7 available, and Customers can chat online assistant at any time. Customers may avail of the live chat option by following below mentioned steps-

  • On the official website, customers will see the option of live chat on the right-hand side of the panel.
  • Now the Customer can type their issue, whether related to booking or refund or any other, on the chat window.
  • If the online assistant is available, they will assist the Customer and help in solving their issue.
  • If the online assistant is not available, the automated bot will send the message to the online assistant, and they will contact to Customer shortly.

How Do I Use KLM on WhatsApp?

KLM shows that it lives up to its promise to respond to questions and requests within one hour. We believe in the transparency of social media. Customers want to know what to expect from us. We now offer them real-time insight into our response time (https://social.klm.com/whatsapp).

How Do I Send an Email to KLM?

It has been seen many times customers are not comfortable calling customer care, so KLM Airlines started providing the services of email too, and Customers can opt for this service by following some steps-

  • Open the official website https://www.klm.us/contact of KLM Airlines.
  • Now Scroll down, at the bottom of the webpage, customers will find the help and support option.
  • The Customer will find an official mail id at the bottom of the web page.
  • Then Customers can compose an email stating their issue and send it to the official KLM email id.
  • Finally, the Customer can raise their issue by generating the form through the request a form option.

Above mentioned modes will help the customer to get their issues and problems resolved by contacting customer care executives and to reach with customer care service of KLM Airlines. If the Customer wants to know about deals and offers, then the customers can directly follow the social media account of KLM airlines.

How Do I Contact KLM For a Refund?

If you had to cancel your KLM airlines ticket due to any unexpected circumstances and are now looking for ways to get a refund, you have arrived on the exact right page. Passengers have many options to request a refund from KLM airlines. The easy and hassle-free process is using the KLM helpline number for a refund, and the other option is getting the refund through the manual process by visiting the official website. For now, here is the step-by-step guide to getting a refund from KLM airlines using a phone call method:

Speak to a Live Person at KLM Airlines Customer Service for a Refund

  • Visit the official web page of KLM airlines with the help of a reliable web browser on your desktop.
  • Accept all the cookies to make the website work better and scroll down to the bottom of the home page.
  • Navigate the help and support option and click on customer support from the drop-down menu.
  • You need to find the contact option on the following screen and click on it.
  • Now select your topic of concern to get the contact details. Once you select the topic of an issue, the phone number will appear on the window. 
  • Dail 1 800-618-0104 KLM Airlines customer service phone number listen and follow IVR.
  • You can press 1 to get help with your KLM airline flight reservations.
  • Press 2 to make changes to your existing reservation with KLM.
  • Press 3 to know about the baggage policy of the airline.
  • Finally, press 9 to speak with the live representative of KLM airlines.
  • You will connect with the customer support executive at KLM airlines to explain your refund query to get instant support.

How Do I Apply For Refund From KLM via Website?

Passengers get the option to apply for a refund immediately after canceling the reservation completely. But in case you forgot to get the refund instantly upon canceling a flight, you can fill out the KLM online refund form through the official website. The step-by-step guide is highlighted down below for your reference.

  • Launch the preferred browser on your desktop and mobile phone, then visit the official KLM Royal Dutch airlines website.
  • Scroll down on the screen and click on all contact options under the contact us section.
  • You need to select the topic of concern on the following display, so please choose the refund complaints and suggestions option.
  • Now click on the appropriate option from the next window to get a refund.
  • You will get the option to receive a refund through the online process, so click on the link and provide your booking code along with your last name as mentioned on your ticket to hit the confirm button.
  • Follow the onscreen procedure and fill out the refund request form.
  • Finally, submit the form, and you will receive the refund within 7 to 10 working days based on your refund eligibility.

So this is how you can get a refund from KLM airlines by different methods. In case of the manual process of getting a refund through the website is not working out, you can get help with the KLM refund phone number given in this article. Make sure to check the availability of the agents before dialing the number.

Phone Call Us: +1(800)-282-2528 click to call
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