How Do I Contact Heathrow Customer Service?

Heathrow Airport, also known as London Heathrow, is the leading International Airport serving London, England. It is the world’s busiest International Airport and the largest of the six International Airports in the London Airport system. It is the hub of the Civil Aviation world. Customer service is the central aspect of the Airport. They provide world-class customer service. You can contact Heathrow Airport customer service for any Assistance in several ways.

Services Offered at Heathrow International Airport-

  • Flight ticket booking
  • Missing luggage
  • Visa services
  • Airport Facilities
  • Visa on Arrival
  • Flight cancellation
  • Airport lounges
  • In-flight meals

Customer Service Hours at Heathrow International Airport-

Customer service is a very crucial aspect of the Airport. You can use customer services at Heathrow from 6:00 AM to 11:30 PM.

Ways To Contact Heathrow International Airport London-

Via Call-

Calling is the most convenient way to contact Heathrow Airport as you can convey directly and get the resolution shortly. Here are Heathrow Airport contact numbers for different services:

  • For General queries: +44(0)20 7646 0000
  • For Flight reservations: +44(0)1772 392023
  • Lost and Found contact number: (0)844 824 3115
  • British Airways Lost and Found contact number: 01293 223457
  • For Special Assistance at Heathrow: 020 8757 2700
  • Heathrow Airport Customs phone number: 0300 200 3719
  • For Car park Reservations: +44(0)344 332 1237
  • Bagport Contact number: 0844 493 0787

If you wish to contact the Airport, call Heathrow Airport at +44-844-335-1801 and follow the IVR.

  • Press 1- For language change
  • Press 3- For Flight inquiry.
  • Press 9- To talk to a representative.
  • They will transfer your call to a representative at Heathrow Airport.

Via Email-

Email is another way to contact Heathrow International Airport. Generally, Email opts for a time-taking query that requires regular monitoring. You can Email Heathrow for any required help at customerrelations@heathrow.com with a detailed query, and they will reply to your Email within 24 hours.

Can We Chat with a Virtual Agent at Heathrow International Airport-

No, you can not chat with a virtual customer support agent from Heathrow Airport, but you can contact them via other methods like, a contact form, calling, Email, or you can visit directly to the office.

At What Time Should I Reach Heathrow Airport To Catch a Flight?

You should reach at least 2 hours before the scheduled departure for a domestic flight and at least 3 hours before the scheduled departure in case of an International flight.

Lost and Found-

You can call Heathrow International Airport for any queries related to Lost and Found at +44(0)844 824 3115; you can register a complaint by following the steps mentioned below:

  • Open the official website of Heathrow Airport www.heathrow.com
  • Click the Contact Us option under the Help section at the top right corner of the website.
  • Select the reason as Lost and Found to see the form link, click the link to fill in the required details, and submit the form.
  • You will get the reply within 24 hours of the Form submission.

Special Assistance-

You can call the Heathrow International Airport at 020 8757 2700 for any Special Assistance required like wheelchairs, transportation, etc.

Heathrow International Airport London Address-

You can contact Heathrow Airport by visiting them at the given address:

Heathrow International Airport

Longford TW6, United Kingdom

Contact number: +44 844 335 1801

Postal Address:

Heathrow, PO Box 887, 3 Manor Court, Exeter, EX1 9XT