There are times when you need to ask some questions while booking the flight ticket with the airline. Then you don't know the process of getting in touch with the customer representative. But if you are planning to make your reservations with China Eastern Airline, you can ask all the queries with a live person in a few simple steps.

How to Ask China Eastern Airlines a Question?

If you are booking the tickets with China Eastern, you can contact the customer support team anytime you want. The live person will help you with the booking-related process, cancellation process, and airline policies. Some easy ways to ask a question to the airline are:

  1. Phone call
  2. Live chat 
  3. Email

You can use any of the above methods to send your question to China Eastern Airlines. Given below are the detailed procedures for each of the methods.

Via Phone Call:

You need to open the official website of China Eastern and click on the Contact Us option. You will find the contact numbers of different services on the new page. you have to pick the number related to your service and follow the process given below-

  1. Dial1 800-200-5118 (Customer Service), 855-58-95530 ( Reservation Hotline) the customer support number to get connected with an automated voice.
  2. Now you have to follow the OC prompts given to get a specific service.
  3. To ask a question, you need to wait on hold for a while.
  4. After that, the system will transfer your call to a live person.

Once connected with a live person, you can ask all the questions about the booking at China Eastern. You can also request them to help you with the procedure given in answers.

Via Live Chat: 

If you can't reach the live person on call, you can get the live person. You can use the Chat option given on the website. You need to click on the Let's Talk button to see the message box. Now you can select your query from the box and send it to the live person. You will get an instant reply from the customer support of China Eastern.

Via Email: 

You can find the email id (alesuk@ceair.com) China Eastern customer service on the contact page. You can write your question and send it to customer support. You can also attach some files if you want using the email option.

By following the above procedures, you can ask China Eastern Airlines a question easily. You can also fill a form given on the contact page to send your question. The social media platforms are also available to send your question to the customer representative at China Eastern.

Phone Call Us: +1(800)-282-2528 click to call
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