How To Ask a Question To China Eastern Airlines?

Sometimes you need to ask questions while booking a flight ticket with the airline. Then you don't know how to contact the customer representative. But if you are planning to make your reservations with China Eastern Airline, you can ask all the queries with a live person in a few simple steps.

Ways To Contact China Eastern Customer Service

If you book the tickets with China Eastern, you can contact the customer support team anytime. The live person will help you with the booking-related process, cancellation process, and airline policies. Some easy ways to ask a question the airline are:

  • Phone call
  • Live chat 
  • Email

You can use the above methods to send your question to China Eastern Airlines. Given below are the detailed procedures for each of the methods.

How Do I Contact China Eastern via Phone?

You need to open the official website of China Eastern and click on the Contact Us option. You will find the contact numbers of different services on the new page. you have to pick the number related to your service and follow the process below.

Eastern Airlines provides the best possible customer service. In the rare event that you have cause for dissatisfaction during your flight, we encourage you to write to us at customersupport@goeasternair.com, or you may call us at (844) 867-1916 to discuss this problem with us.

  • Dial China Eastern phone number 1-855-216-7601. 
  • Follow the IVR selection and choose your language.
  • Press 1 for flight status.
  • Press 2 for a new booking.
  • Press 3 for refund/cancellation.
  • Press 4 for flight change
  • Press 9 for the live person at China Eastern airlines.

Once connected with a live person, you can ask all the questions about the booking at China Eastern. You can also request them to help you with the procedure given in the answers.

How Do I Contact China Eastern via Live Chat?

You can get the live person if you can't reach the live person on call. You can use the Chat option given on the website. You must click the Let's Talk button to see the message box. Now you can select your query from the box and send it to the live person. You will get an instant reply from the customer support of China Eastern.

How Do I Contact China Eastern via Email? 

You can find the email id (alesuk@ceair.com) China Eastern customer service on the contact page. You can write your question and send it to customer support. You can also attach some files if you want using the email option.

Following the above procedures, you can easily ask China Eastern Airlines questions. You can also fill out a form given on the contact page to send your question. The social media platforms are also available to send your question to the customer representative at China Eastern.